Scrappy for iPhone and iPad Support
The topics here are only relevant for Scrappy for iPhone and iPad. See the Scrappy for Mac page for information about the Mac version of Scrappy.
Trying Scrappy
Scrappy is available in the App Store, and requires a subscription. All Scrappy subscriptions include a two week free trial for new subscribers. To avoid being charged, cancel the subscription at any time up to 24 hours before the trial ends:
- Open this link to go your Account Settings in the App Store
- Tap Scrappy
- Tap Cancel Subscription, then confirm
Scrappy subscriptions are universal; you do not need to repeat the process on your Mac, iPad, or iPhone.
Get In Touch
The best way to request support for Scrappy is from within the app:
- Tap the gear icon above the Lists view on iPhone or sidebar on iPad
- Tap Help
- Tap Get in Touch
This will attach log files that are vital for diagnosing all kinds of issues.
If you are unable to send a support request from within the app, you can also email .
Generally you should expect a reply to a support request within 1 - 2 working days. If you do not, make sure to check your junk / spam folders.