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Keep It for Mac Support

The information here is only relevant to Keep It for Mac. See the Keep It for iPad and iPhone Support page for help with that version.

You can also find comprehensive, searchable help files in the app by choosing Help > Keep It Help from the main menu.

For questions about sales and registration codes, see the General FAQ.

Trying and Buying Keep It for Mac

From the Mac App Store

When you download Keep It from the Mac App Store, you will be offered a choice of monthly or yearly subscriptions, each with a two-week free trial. To avoid being charged, cancel the subscription at any time up to 24 hours before the trial ends:

Note that Keep It for iPad and iPhone is always a separate purchase to Keep It for Mac.

All subscriptions support Family Sharing.

From Reinvented Software

When you download Keep It from this site, you can choose a one-time purchase that will cover every release of the current major version. This version of Keep It includes a 15-day free trial.

Upgrades

Keep It 1.x users can buy a discounted upgrade license to get all Keep It 2.x versions. See Upgrading to Keep It 2 for more information.

Guides

Importing

Integration & Automation

Get In Touch

The best way to request support for Keep It is from within the app:

If you are using Apple Mail, that will attach log files that can be very useful for diagnosing all kinds of problems. If not, you can attach the files as follows:

If you are unable to send a support request from within the app, you can also email

Generally you should expect a reply to a support request within 1 - 2 working days. If you do not, make sure to check your junk / spam folders.